Testimonials
" Based on my many years working as a consultant, I have come to believe that there are two kinds of consultant: one kind gives the client exactly what she requests. If help is required for the next steps, the client must hire the consultant again. The second kind of consultant gives the client what she requests and leaves the client with the skills and the confidence to carry on with the next steps herself. When the client calls the consultant again, it’s to carry out a quite different task.
It’s because the Macinhome team’s way of working fits my description of the second kind of consultant that I have never thought of going elsewhere for computer help in the 7 years they’ve solved, and helped me solve, my Mac computer problems.
Macinhome consultants are both highly intelligent and highly skilled, yet they have never left me feeling stupid (a common problem with some highly intelligent computer geeks working with people new to the world of high tech). That capacity to deal well with a wide range of customer needs is one compelling reason for my support of the Macinhome team. "
Brenda Berck
" I am the owner of a mid-sized advertising and design firm that is now celebrating its 20th year in business here in Vancouver, and I have had the distinct pleasure of working with Macinhome for at least 3 years.
During that time, Lucas and his team have provided valuable ongoing technical consultation and diligently managed my firm’s rapidly evolving IT requirements.
Macinhome consultants excel at their work, and unlike many of the independent computer consultants with whom I have dealt over the years, I have found them to be highly competent, professional at all times, and most importantly, reliable.
I have no difficulty recommending Macinhome to anyone who is in need of the services they offer, and in fact have already passed their name along to many of my own clients and colleagues in the industry. "
Alan Davidson
President, Creative Director
Current Creative Group Inc.
http://current.bc.ca/
" I've worked with Macinhome for more than a year in my capacity as Head of Development for a film company called PHD Productions.
During that time, I've made a couple of emergency calls to Macinhome consultants to help sort out my MacBook and some software issues I had after upgrading the operating system.
In every singe case, they were on top of the situation and gave me good, workable advice that made it possible to keep doing the work I needed to be doing in very short order.
One of those times, we were late in pre-production, and I had to deliver a critical rewrite in a very short amount of time. Macinhome went above and beyond the call of duty by making a special short-notice trip down to our office to create a work-around that got me back up and running in almost no time at all.
Without their expertise and professionalism, I'd have been in big trouble.
As such, I don't hesitate to fully and completely endorse Macinhome as highly qualified, competent and committed professionals. "
Bob Hume
PHD Productions
http://phdproductions.ca/
" Customer support and service from Macinhome has been fantastic over the years. They are always professional and prompt. Most of all they are personable and really look out for the clients’ needs.
I have referred their services on numerous occasions and would not hesitate to recommend them to other businesses large or small. We will continue to use Macinhome for all our computer and technical support needs. "
Ben BrownDirector of Production
http://www.somatone.com
" For over 2 years now, Macinhome has been providing us with superb high-quality service both to our company and to me personally. We sincerely appreciate and rely on their prompt responsiveness to our requests for service, products, upgrades and troubleshooting ideas.
We have recommended Macinhome Consulting to others because of our high satisfaction with their service and the positive results that we always receive.
We look forward to doing business with Macinhome for many years to come. "
Sincerely,
David Moe, CP (c)
Certified Prosthetist
Barber Prosthetics Clinic
" I would like to express my appreciation of the assistance of Macinhome with my Mac computer problems. The responses to my requests for help have always been very prompt - even by email it was less than five minutes.
The help has always been very efficient and intelligent. Macinhome consultants do not assume, like so many others do, that I know every aspect of the technology and they always explain what I need to understand in order to continue trouble free.
Macinhome staff are excellent problem solvers. I would highly recommend them to anyone who needs high-quality assistance. "
Sincerely,
Dena Dawson
" We've been using Macinhome Consulting for over 7 years. Professional, personable, and efficient - we have never been disappointed with the excellent level of service they provide. Macinhome has grown with our business, continually providing the technical support we require, under every circumstance. "
Oliver Lindsay & Kristian Andresen
Executive Producers
Transmission Films
http://www.transmissioninc.com/
" Please accept this letter as indication of my full support for Macinhome Consulting Inc. I have had three on-site computer support calls, and on each occasion the service was fast, friendly and top notch.
I felt complete confidence in their abilities and also appreciated their availability on short notice; they answered all of my questions in layman’s terms and helped improve our operations by creating a regular and reliable back-up system.
Macinhome was also more affordable than other businesses I spoke with, and I have had no recurrence of any issues that they solved.
I have recommended Macinhome to several of my associates when they’ve encountered problems with their Mac, and will continue to do so. "
Andrew Laurenson
Artistic Director
Radix Theatre Group
http://radixtheatre.org
